Privacy Policy
Last updated: August 20, 2026
Fanoos Apply ("Fanoos", "we", "us", or "our") provides study-abroad consulting, application support, and related services. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, city, academic records (degree, GPA, transcripts), language test scores, target countries and programs, uploaded documents (CV, statement of purpose, recommendation letters), payment details for paid sessions, and any messages you send us. We also automatically collect limited technical information — such as IP address, browser type, device information, and pages visited — through cookies and similar technologies when you use our website.
How We Use Your Information
We use your information to: provide and manage consulting sessions and application support; communicate with you about your account, bookings, and requests; process payments; improve our website and services; send you updates, reminders, and — where you've agreed to receive them — marketing messages; and comply with our legal obligations.
Cookies & Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences (such as language and theme), and understand how our website is used so we can improve it. You can control cookies through your browser settings; disabling them may limit some features of the site.
How We Share Information
We do not sell your personal information. We may share it with: consultants and staff who need it to deliver our services; service providers who help us operate the platform (e.g., hosting, email delivery, payment processing) under confidentiality obligations; universities or partner organizations, only with your explicit consent (for example, when submitting an application on your behalf); and authorities, where required by law.
Data Retention
We keep your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, and afterwards for as long as needed to comply with legal, accounting, or reporting obligations. You may request deletion of your data at any time, as described below.
Data Security
We apply reasonable technical and organizational measures — including access controls, encrypted connections, and password hashing — to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below.
Children's Privacy
Our services are intended for individuals who are at least 16 years old or who have the consent of a parent or guardian. We do not knowingly collect personal information from children without such consent.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page with a new "last updated" date and, where changes are significant, notify you directly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at fanoosapplygroup@gmail.com or 09911671579.